Project Description

From Blueprint to Operations

Running a quick commerce store is complex, but managing big fulfilment centres supplying to these dark stores is a whole different ball game. Discover how people, processes, technology and analytics synergize to drive a large-scale fulfilment operation for “Quick Commerce” brands.

Let us take you behind the scenes at Holisol Logistics, where we teamed up with a leading Quick Commerce brand in the FMCG sector to manage a large-scale fulfilment operation. Our challenge? To set up and run a fulfilment centre capable of handling the complexities of Quick Commerce with agility and accuracy. Here’s how we did it (down hand icon)

The Requirement

  • Fulfilment Centre Size: Over 150,000 sq. ft.
  • Location: At the city borderfor rapid & frequent replenishment to dark stores.
  • Infrastructure Customized for FMCG products.
  • Design: Layout for fast and frequent restocking, picking and dispatching
  • Inventory Management: Optimal stock levels, super accurate count and visibility.
  • Cold Storage: Essential for perishables.
  • Large Workforce Management: Recruitment & specialized training in quick commerce ops.
  • Compliances: Adhering to strict SLAs.
  • Technology: To manage superfast overall operations.

The Solution:

-Infra Set up

  • Space: Secured 153,000 sq. ft. close to city.
  • Flooring: Epoxy to minimize dust and contamination.
  • Storage: Combination of HDR and SLR.
  • Security: 24/7 CCTV and strict protocols.
  • Cold Storage: 3,000 sq. ft. maintained.

The Solution:

– Operation Setup

  • Efficient Layout: Zones for all operational processes.
  • Quick Picking & Packing: Reduces picker travel time.
  • Inventory Control: Real-time stock management.
  • Workforce Training: Over 540 staff trained in processes and technology

The Results:

  • Throughput: 490,000 units processed daily.
  • Order Handling: 240,000 units fulfilled daily.
  • SKU Management: 9,800 SKUs managed.
  • Ontime-Fulfilment: OTIF – 99.98% & OTD 99.8% (As per SLA)
  • Effortless Returns: Processing 6-7% of daily outwards, conducting quality checks, reallocation to resale or liquidation channel.
  • Cold Storage Efficiency: 40,000 units managed in 3,000 sq. ft. space.
  • Scalability: Flexibility to manage peak demand of up to 30%
  • Speed to Market:  New FC setup & operations live in 45 Days

 What Set Us Apart

  • Collaborative Planning: Partnering with customers for in-depth understanding and precise implementation.
  • Consultative Approach: Proactive suggestions to enhance the tech system of the customer.
  • Dedicated Teams: Specialized teams dedicated to seamless execution and superior results.
  • People Training: Implemented tailor-made e-learning modules for continuous training.
  • Tech-Enablement: Leveraging extensive experience in logistics tech for faster & seamless onboarding of customer’s tech.

You Focus on Growth, Leave the Complexity of Large-Scale Operations to Us.

Get your peace of mind with Holisol!

For more insights connect with Vikram Verma at [email protected].