The peak season represents the high point of business operations, viewed equally with anticipation and dread. And understandably so, since it presents an excellent opportunity to win customers and finances and reap the rewards of the labour and planning invested throughout the year. But peak season also pushes businesses to their limits of productivity.
To ensure that businesses do not lose the revenue opportunity of the season, peak season planning is done several months in advance and is often a highlight of the annual business strategy. Many businesses push for an increase in capacity and throughput during this time, besides hiring […]