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19 12, 2024

How to Turn Returns Management into Your Competitive Edge

By |December 19th, 2024|Blogs|Comments Off on How to Turn Returns Management into Your Competitive Edge

5 Proven Strategies to Streamline Your Returns Process and Drive Efficiency
 

Returns management can be one of the most challenging aspects of warehouse operations, especially for businesses selling through online channels and marketplaces. Yet, when done right, it can transform from a logistical headache into a seamless process that drives customer satisfaction and operational efficiency.

Here, we’ll share five proven strategies to optimize returns management in your warehouse. Whether you’re looking to streamline processes, cut costs, or boost customer loyalty, these practices will put you on the right track.

Establish a Dedicated Returns Area

One of the first steps to effective returns management […]

26 08, 2024

How to Prevent Marketplace Delisting? Drive Success Through Strict SLA Adherence

By |August 26th, 2024|Blogs|Comments Off on How to Prevent Marketplace Delisting? Drive Success Through Strict SLA Adherence

For brands operating on B2C marketplaces, the threat of delisting due to non-compliance with SLAs/CPTs (Customer Promise Time) is a major concern. Delisting can significantly impact visibility, sales, and market presence, making it essential to consistently meet marketplace standards.

Brands must prioritize meeting and exceeding these benchmarks to not only survive but thrive in the competitive marketplace environment.  The common challenge brand faces:

Navigating the complex and varying rules across different platforms.

Rapidly adjusting to policy shifts to stay compliant.

Handling volume spikes during sales period and peak seasons

Managing key metrics like Order Fulfillment Rate (including […]

16 05, 2024

Wish for More, Get More: The Real Deal with WMS Customization

By |May 16th, 2024|Blogs|0 Comments

 

Rising above the competition and securing a leadership spot in today’s market is no small feat. It demands foresight, differentiation, and the unwavering loyalty of your customers. Central to this is your business strategy, bolstered by an equally robust supply chain strategy. Within this realm, technology—especially within warehouse management—plays a critical role that’s often understated yet has profound implications on business success.

Tapping into the true potential of Warehouse Management Systems (WMS) can offer a strategic edge in your supply chain strategy. But despite its long-standing presence and acknowledged importance, many settle for generic solutions rather than seeking out systems tailored […]

6 05, 2024

Look Beyond the Price Point, Choose a Partner That Delivers Value

By |May 6th, 2024|Blogs|0 Comments

 

As supply chain leaders, you often face pivotal decisions that shape your operations and growth. One such decision is selecting a logistics service provider. While cost is a crucial factor, it’s essential to look beyond initial pricing to find a partner who offers long-term value and aligns with your business objectives.

While initially attracting, low pricing should not be the sole factor when choosing a service provider. It’s crucial to look beyond the initial cost and consider the broader implications. Opting for a low-cost logistics service provider can introduce several challenges, including:

Quality of Service: Economical options might not always maintain high […]

13 04, 2024

AI vs. Traditional – Which WMS is right for you?

By |April 13th, 2024|Blogs|Comments Off on AI vs. Traditional – Which WMS is right for you?

 

The buzz around AI is too loud to ignore these days. Everywhere we look, AI is changing how we find information and giving a serious upgrade to the old-school ways of doing things. This is super true for warehouse management as well where the leap from digitization to AI-enhanced processes offers a competitive edge and that’s becoming essential.

The way people shop and what they expect from brands is changing fast. The consumers aren’t just tech-savvy; they want things quick, transparent, and to be blown away by their experiences. To keep pace with these high expectations, brands have to adapt to […]

14 03, 2024

Why Dedicated Supply Chain Customer Care Service Is The Future Of Ground Breaking CX

By |March 14th, 2024|Blogs|Comments Off on Why Dedicated Supply Chain Customer Care Service Is The Future Of Ground Breaking CX

 

‘People forget what you said; people forget what you did; what people will never forget though, is how you made them feel’ – Maya Angelou

Given the complexities of supply chain and logistics, along with the intricacies of the interconnected processes that hold this billion-dollar super structure in place; it wouldn’t really be improbable to come across miffed stakeholders, trying to navigate their way through ‘it’s-nobody’s-fault’ situations.

From procurement to fulfillment and roughly 6 critically essential processes centered within, (transportation, warehousing, inventory management, order fulfillment and return management); issues like delays, damages, bottlenecks, tracing the whereabouts of missing inventory / consignments etc. […]

8 01, 2024

Is Your FMCG Supply Chain Ready to Scale?

By |January 8th, 2024|Blogs|Comments Off on Is Your FMCG Supply Chain Ready to Scale?

India’s organized FMCG sector isn’t just growing; it’s thriving at an unprecedented pace, opening new avenues for businesses to expand their market presence and diversify product offerings. However, in the race to leverage these opportunities, one pivotal question remains: Is your supply chain equipped to handle this scale of growth?

Navigating FMCG’s Unique Supply Chain Dynamics

As your FMCG business eyes expansion – be it entering new markets, accommodating volatile consumer demands, introducing new SKUs, forging alliances with new suppliers, or transitioning from B2B to B2C models – the complexity of your supply chain intensifies exponentially.

The Scaling Challenge in FMCG

Often, in the […]

18 12, 2023

Mastering Global FMCG Distribution Gain a Competitive Advantage with Tailored WMS

By |December 18th, 2023|Blogs|Comments Off on Mastering Global FMCG Distribution Gain a Competitive Advantage with Tailored WMS

In the fast-paced FMCG world, mastering global distribution is a pivotal factor for success. This realm, complex and demanding, calls for more than just logistical know-how; it requires a robust Warehouse Management System (WMS) specifically designed for the unique challenges of global FMCG operations.

Challenges Without a Strong WMS:

Businesses engaged in global FMCG distribution face multiple risks without an efficient WMS, including:

Delays and Inefficiencies: Manual processes or poor inventory visibility can slow down operations.
Non-Compliance Risks: Failing to meet regulations of importing countries can lead to legal and financial repercussions.
Cost of correcting mistakes: Any mistake can lead to shipment […]

25 08, 2023

Is This The Next Industrial Revolution? Key Trends That Are Reshaping Logistics And Warehousing In India

By |August 25th, 2023|Blogs|Comments Off on Is This The Next Industrial Revolution? Key Trends That Are Reshaping Logistics And Warehousing In India

As per World Bank’s Logistics Performance Index 2023, India ranks 38th among 139 nations, which is a 6-place upward leap since last year. Estimated as $435.43 billion this year, the figures are expected to touch $650.52 billion by 2028 at the rate of 8.36% CAGR. The figures indicate momentous growth, even though the sector is currently 90% unorganized.

All thanks to major government initiatives like the National Logistics Policy (NLP) comprising of a number of strictly infrastructural and supply chain technology improvement programs, followed with the ambition to keep pace with evolving global market drivers which is a direct result of […]

13 08, 2023

Game Changing Trends That Is Morphing Organized Retail And Ecommerce India, 2023

By |August 13th, 2023|Blogs|Comments Off on Game Changing Trends That Is Morphing Organized Retail And Ecommerce India, 2023

The outbreak of the global pandemic had indeed slowed India’s economy down to the doldrums. However, the rise of certain, rather surprising trends during this contingency contributed thoroughly towards helping the nation hold its place resolutely as the 6th largest economy of the world with organized retail estimated at $836 billion, FY 2022, displaying a significant recovery from $760 billion, FY 2021 compared to $830 billion, FY2020.

During the COVID-19 phase stretching from early 2020 to mid-2022, traditional retail experienced an unfortunate unforeseen hit with incessant lockdowns, sudden loss of purchase power among the masses and heavy disruptions in the supply […]

27 07, 2023

Smarter Warehousing: How Digitization Drives Efficiency and Performance

By |July 27th, 2023|Blogs|Comments Off on Smarter Warehousing: How Digitization Drives Efficiency and Performance

As supply chains become increasingly complex, warehousing operations play a critical role in inventory management and order fulfilment, which means that the warehouses of today and the future must be equipped with technological solutions which can enable warehouses to rise to the expectations and give their best performance in managing inventory accurately and fulfilling orders, even if the processes are labour intensive.

Despite technological advancements, many businesses still need to grapple with manual and labour-intensive warehouse processes. These outdated practices hamper productivity, increase labour costs, and lead to dissatisfied customers. The slow adoption of digital solutions is attributed to cost constraints, […]

28 06, 2023

Navigating Complexity: How Outsourcing Fuels Agility and Success in Supply Chain Logistics

By |June 28th, 2023|Blogs|Comments Off on Navigating Complexity: How Outsourcing Fuels Agility and Success in Supply Chain Logistics

With an ever-expanding product assortment customized for different consumer segments, companies encounter complexity in their demand and supply planning processes. As businesses scale up, managing multiple fronts, such as sourcing, production, inventory planning, fulfilment, and marketing, becomes increasingly intricate. Additionally, unexpected disruptions like the Covid-19 pandemic further exacerbate the situation. This requires a comprehensive and agile supply chain logistics approach to effectively manage the complexities and challenges faced by businesses.

Outsourcing logistics provides access to specialized experts, advanced technologies, and scalable resources that can effectively navigate the intricacies of managing expanding product assortments and complex demand-supply dynamics.

In recent years several new […]