Project Description


About the customer

Our customer is the largest producer of ‘electric resistance welded (ERW)’ steel pipes in India.

Customer Challenges

Having a vast distribution spread in 24 cities across the country, customer was facing challenges in their transportation management, this included:

  • Manual indent creation
  • Unstructured data
  • Follow-ups with transporters on calls and mails
  • Lower visibility of operations to the management
  • Inefficiencies in information flow among various departments
  • No reporting mechanism in place

How we solved it?

We introduced & implemented “Transport Management System” (TMS) to digitalize the operational activities.

  • Customized and implemented the software; for both web & app interface
  • Developed a custom-made mobile application for transporters to accept or reject the indent raised
  • System based timestamps of the gate in & gate out of trucks
  • Feature to directly upload documents in the system

 The main modules of the system included:

  • Automation of the indenting process
  • Performing transporter activities through transporter app/web
  • Performing site activities by admin users
  • Dashboard visibility to the admin users
  • Reporting

 Key benefits after the implementation of TMS:

  • Transformation from manual to digitized transportation management
  • Dashboard view for the customer to see the number of indents created, accepted & rejected
  • Visibility of all the plants in a single screen for the management
  • TAT visibility by timestamping of all the relevant activities
  • Performance evaluation criteria for the transporters
  • MIS reports were extracted basis the need of the user which:
    • Reduced the unusual delays in the process
    • Helped in analysing the performance of the transporter to drive business excellence

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