Founded in 1995 , The company is currently one of the leading Fashion Houses in India Owning and operating three brands with extremely distinct identities. Within India, the network includes well above 600 points of sale with more than 165 exclusive brand stores and over 450 multi-brand large format stores in 65 cities. Expanding into International Market now with the launch of its first international store in 2013 in Mauritius.
Having a dominant position in the retail store environment , the client now wanted to expand the Business into Online Retail both in India & Internationally .They were looking forward to a partner who has Relevant experience in terms of managing similar e commerce operations & who could meet their stringent requirements in terms of Quality Control & Adherence to SLA’s.
Solutions and Service Design
Holisol in consultation with the client came up with a robust end to end fulfillment solutions. After thorough data analysis in terms of Projected Inventories & Order Volumes , a pay per use fulfillment solution in a Multi user environment was designed . The WMS was reconfigured to seamlessly manage orders from multiple Online marketplaces in addition to own website . Also business specific Value added services were designed & implemented Including Sewing Station s, Steam Ironing Stations & Spot Gun Stations for Stain Removal etc.
Holisol has been running a Zero Error Operation for the client servicing both Domestic and International Orders. Due to Multiuser Environment is enjoying optimized costs along with scalability options . Also provision for all Ancillary services within the same premises has made overall operations much more efficient.